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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
PapaChop83
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Message 1 of 3
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Solved!

Lost Instant Ink Cartridge

HP Recommended
HP OfficeJet Pro 8710 All-in-One Printer
Microsoft Windows 10 (64-bit)

Lost Cyan and Yellow ink cartridges for Instant Ink, how can I order more?

1 ACCEPTED SOLUTION

Accepted Solutions
Jay_G24
HP Support Agent
HP Support Agent
20,478 20,397 1,599 1,876
Message 3 of 3
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HP Recommended

Hi @PapaChop83,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you lost an instant ink cartridge .

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

View solution in original post

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Bob_Headrick
Level 16
Level 16
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Message 2 of 3
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HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen. 

 

Alternately, you can click on the Virtual Assistant.  When the assistant opens type "Where is my ink?" (w/o the quotes).  The system will ask a few questions and then schedule your shipment.

 

Instant Ink Support.png


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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Jay_G24
HP Support Agent
HP Support Agent
20,478 20,397 1,599 1,876
Message 3 of 3
Flag Post
HP Recommended

Hi @PapaChop83,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you lost an instant ink cartridge .

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

1 person found this reply helpful
Was this reply helpful? Yes No
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