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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎06-07-2022 01:03 PM - last edited on ‎06-09-2022 01:31 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 8710 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Lost Cyan and Yellow ink cartridges for Instant Ink, how can I order more?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-10-2022 06:21 AM

HP Recommended

Hi @PapaChop83,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you lost an instant ink cartridge .

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

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1 person found this reply helpful
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2 REPLIES 2

‎06-09-2022 10:40 PM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen. 

 

Alternately, you can click on the Virtual Assistant.  When the assistant opens type "Where is my ink?" (w/o the quotes).  The system will ask a few questions and then schedule your shipment.

 

Instant Ink Support.png


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎06-10-2022 06:21 AM

HP Recommended

Hi @PapaChop83,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you lost an instant ink cartridge .

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

1 person found this reply helpful
Was this reply helpful? Yes No
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