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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Microsoft Windows 11

I have been subscribed to Instant Ink for a few years.   I've lost my 100 rollover pages.  I did not downgrade, which was given as a reason from HP in their support documents.  So where did my rollover pages go?  As an aside, I wasn't very happy with the increase in price without a previous notice. 

1 REPLY 1
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Welcome to the HP User Community.

 

For those reading:

There are rules about roll over pages - 

HP Instant Ink - Manage your account

 and

About rollover pages

 

 

Answer

@Rbee1,

If the description does not apply to your current situation,

If you wish to offer your comments or objections to the price changes,

If you need more information,

Please ask Instant Ink Support for help.

 

What else?

You can choose to wait here in the Community for an agent to find your question and respond.

Waiting is not faster - we are not Instant Ink Support - waiting generally works.

 

===============================================================

Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / Contact Information

 

Contact Instant Ink Support from within your Instant Ink Account

 

OR

 

Instant Ink Support >> HP Instant Ink Support   

 

Instant Ink - Chat

 

Instant Ink Support Website – Read…

HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract

Not your home site?  Click the Flag to change to your region.

Scroll down – look for contact number on the webpage.

 

AND

 

Examples of the Terms of Service Contract for various regions

NOTE:  Document includes phone contact information

 

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Lots of  information – Instant Ink

 

Start here:  Get HP Instant Ink Support

Sections

  • Your ink
  • Your HP Instant Ink account
  • Your printer connections

 

HP Instant Ink - Manage your account

Manage your Account

Including:

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

 

 

===============================================================

How does it work?   Details / Plans / Cancel Information

 

Check through the Website  FAQ

 

Additional Information:

 

 HP Instant Ink - Cancel Your HP Instant Ink Service

 

HP Instant Ink - Enrolling in HP Instant Ink

 

HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.