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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎09-08-2024 06:42 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi Team,

I changed my subscription plan. I had 150 pages left in the Rollover as per the old plan. When the new plan started this month the Rollover pages are reduced to 30 from 150. I lost  120 pages. I never used the printer almost in the last three months  and lost 120 pages due to the switch. So I wanted to reset the rollover pages to 150 again. Could you please do this ? thank you 

Ananth G

Category:
1 REPLY 1

‎09-10-2024 04:28 PM

HP Recommended

Hi @Ananthg3,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!

 

Rachel571

HP Support

 

.
Sneha_01- HP support
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