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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Antsy1
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Lots of live ants! 🐜

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The last 3 deliveries have been filled with live ants in the boxes! The first time, I chalked it up to maybe ants got in our mailbox and into the box. However, it has happened the following 2 times as well. It is absolutely disgusting. Once the cardboard box is opened ants are crawling everywhere. There was even larva. Most of the ants are in the box, but there have been some in the actual cartridge wrapping as well. 

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Dragon-Fur
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@Antsy1 

 

Welcome to the HP Community.

 

Well, eww.

 

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References / Resources

 

Things that are Instant Ink

 

 

Note: 

If you have not opened the site for a while, know that the website has been updated..

Clear your browser cache for both hpconnected and instantink

 

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Click on FAQ

For example,

 

  • Read Check to see if your HP printer works with Instant Ink
  • Change or cancel anytime link is located in the “tiny print” area at the bottom of the website (USA)

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Need Help?  Contact Support - Options

  1. Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.
  2. Contact >>   HP Instant Ink Support   NOTES:  Select Your Region // Hours are as listed at the site.
  3. The Terms of Service contract provides contact information, usually in the very first section.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website  – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

 

 

Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

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Dragon-Fur

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Betty0610
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@Antsy1

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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