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SamM74
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Message 1 of 2
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Low ink but no replacement cartridge

HP OfficeJet 4650
macOS 10.14 Mojave

I have started having problems with my colour documents printing incorrectly on my OfficeJet 4650 All in One. A Printer Status Report clearly shows that the red ink is very low. However, there is no low ink status message, and no Instant Ink delivery scheduled. I haven't had a colour cartridge delivered since early 2016! How can I arrange for a cartridge to be sent?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Low ink but no replacement cartridge

@SamM74, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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