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Minor (but annoying) issue on websire

Microsoft Windows 10 (64-bit)

The web form for ordering a cartridge recycle envelope requires a phone number. The field for the phone requires xxx-xxx-xxxx. It won't take xxxxxxxxxx, or 1- or any other valid phone number form. This is a very minor annoyance, but it makes HP look bad to have such a beginner mistake on their website.


BTW, I would have just reported this on a bug report site, or an email, but neither seem to exist.

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Minor (but annoying) issue on websire

Hi @sraneyh


Welcome to the HP Support Community. 


I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).


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