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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
SanPyae
New member
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Message 1 of 2
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Missing 2 month instant ink free trial

HP Recommended
HP DeskJet 2710
Microsoft Windows 8.1 (64-bit)

Hello, I just got my HP new desk jet 2710 and finished setting up.

Also, I enrolled the hp instant ink the same day for the 2 month trial of instant ink.

But I don't get the 2 month free trial.

Can someone give me advice to solve this problem?

Thanks.

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @SanPyae,

 

I'd like to help!

 

Could you share an image of the promotion offer?

 

Also,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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