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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: Missing 2 month trial
Create an account on the HP Community to personalize your profile and ask a question
04-03-2021 03:51 AM
Hi, I recently bought a HP 5AR83B DeskJet 2710 including a 2 Months Instant Ink Trial, but when I try to enroll on the phone app, I only see a 1 month trial option and I cannot choose any plan other than Occasional. I am within the 7 day interval by the way.
Solved! Go to Solution.
Accepted Solutions
04-04-2021 05:13 AM
@sro3, Welcome to HP Support Community!
The free months will be credited automatically upon enrollment, if it does not we are here to help!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
04-04-2021 05:13 AM
@sro3, Welcome to HP Support Community!
The free months will be credited automatically upon enrollment, if it does not we are here to help!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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