Missing Setup Cartridges- HP ENVY Photo 7855 All-in-One Printer

[Ms_MellieB]

HP ENVY Photo 7855 All-in-One Printer

I have lost setup ink cartridges, which comes with printer. I bought new ink cartridges, but I can not use my printer. Can I setup standard cartridge? I appreciate your help.

[Jay_G24 · Accepted solution]

Hi @Ms_MellieB,

Welcome to the HP Support Community. 

I'd like to help!

I understand you are receiving a "use setup cartridges" error.

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[MrDanko]

I also have this error, I do not have the setup cartridges and need to bypass with the new ones that were ordered

[Betty0610]

@MrDanko

Welcome to the HP Support Community.

I'd be happy to help.

Which Printer do you have?

Let us know 🙂

Thanks!