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Message 1 of 2
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Missing cartridges

HP Recommended

I have been a member of instant ink for some while, but my account is showing that cartridges were delivered but I have no record of receiving them nor can I find anything in the house. It has been almost impossible to get assistance online. I am thinking of cancelling my subscription. Has anyone else had this problem and found a solution?

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HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @FeedbackQueen,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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