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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Missing my invoice for 18 March- 17 April 2022, have month before and month after. Need it ASAP for work. Help please, thank you!

2 REPLIES 2
HP Recommended

@dgrbleu2 

 

Welcome to the HP User Community.

 

Just FYI

It might be faster for you to contact Instant Ink Support.

What?

The HP Community is not a direct conduit to HP Support or HP Instant Ink Support.

That said, you are welcome to wait here for an agent to see your request and respond.

 

Things that are Instant Ink

 

Instant Ink >> Details / How-to / Articles / Contact Information

===============================================================

 

Start here:  Get HP Instant Ink Support

Sample Sections

  • Your ink
  • Your HP Instant Ink account
  • Your printer connections

 

And / Or

At the bottom of the Support webpage

Documents > Enrolling, Solve Problems, Manage your account, Manage your ink or toner

 

Examples

Instant Ink Support > Solve Problems

 

HP Instant Ink - Manage your account

Sample Sections

  • Enrollment Information
  • Solve Problems
  • Questions about Ink or Toner

Manage your Account

Including:

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

 

 

===============================================================

Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.

 

Instant Ink - Chat

 

Instant Ink Support Website – Read…

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Examples of the Terms of Service Contract for various regions

NOTE:  Contract includes contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

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Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

@dgrbleu2, Welcome to the HP Support Community! I’m here to help.

 

I see that invoice for a particular billing cycle is missing. 

 

View billing charges and print your invoice for any billing period.

  1. Sign into your HP Instant Ink account.
  2. If HP Instant Ink displays as a choice in the left menu, click it.
  3. Click Print History, and then select the desired billing cycle to view details.
  4. Click Download Invoice to generate a .pdf copy.

If the issue persists, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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