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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Knotestein
New member
1 0 0 0
Message 1 of 2
73
Flag Post

Mixed messages

HP Recommended
printer
Microsoft Windows 10 (64-bit)

My printer says no printing because of instant ink cancellation.  I did NOT cancel???????  How can I get instant ink office people to correct this????  Hello???  It's been almost 3 weeks and still, I wait.  

No email to contact people, a crazy out of the country phone number????  Hopefully a volunteer, God bless you, helps with this?????

1 REPLY 1
Bob_Headrick
Level 16
Level 16
34,146 8,083 2,505 9,834
Message 2 of 2
Flag Post
HP Recommended

Log into the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen.  If you are in the US (as indicated in your profile) make sure the region is set properly.  See the flag to the right of the "Sign in" link at the top of the page.  If the flag is not a US flag click on the flag and set the proper region.  The number listed is a US number, 1-855....

 

Instant ink UK.png


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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