-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Mobile fax CAN receive, but why does it give Canada number?

Create an account on the HP Community to personalize your profile and ask a question
01-10-2022 10:18 AM
Question RE the mobile fax feature on the HP smart app. The FAQs clearly state that the app doesn't support RECEIVING faxes, and yet when you actually log into the app it says I'm on the "send AND RECEIVE" plan and gives me a phone number that says "this is your fax number." You can even make config settings like whether the printer automatically prints a fax when it receives one, which is weird to have all these settings about a feature that supposedly doesn't exist according to the FAQs which say it's for send only. Anyway, my question is this: Even though my region is clearly set to USA, mobile fax gave me a Canada phone number beginning in area code 249. So, does receiving exist or not and if so, why did it assign me a Canadian phone number?