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‎03-15-2021 09:31 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I am told by HP Support that instantink payment can only be made by credit card or Paypal. The printer is the property of, and used in, my church. The church does not have a credit card or paypal account. i have to use my personal credit card and claim it back from the church. It would be much simpler for me to set up a direct debit with the bank however HP say they cannot accept payment in this way. Is there any way HP could introduce this system which is used by most companies to take payment.

3 REPLIES 3

‎03-16-2021 08:16 AM - edited ‎03-16-2021 09:54 AM

HP Recommended

Hi @KMCBT6,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Is direct debit a payment method?

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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‎03-18-2021 05:12 AM

HP Recommended

Hi - I d like to pay my monthly bill by direct debit from my bank - can you help me with this please

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‎03-18-2021 01:09 PM

HP Recommended

Direct debit is not an available payment option with instant service, hence this method of payment cannot be accepted.

 

Hope this helps!

 

Keep me posted!

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