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‎01-10-2021 03:20 PM - last edited on ‎07-23-2021 11:55 AM by HP Administrator

HP Recommended
Product: HP Officejet Pro 9010
Operating System: Chrome OS

I set up my printer and it was working perfectly. I received the first set of ink cartridges from instant ink and one day I accidentally reset my printer, since then an error comes up on the printer,  cannot print until enrolled in instant ink My HP smart app shows that I am enrolled in instant ink. How do I sync my HP account and my printer. I cant print anything and I am missing out on the free printing that was included with my purchase. I have tried everything and tried the virtual agent several times, but that was zero help and I can get through to an agent for some reason. Please help...

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2 people had the same question
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‎02-11-2021 12:33 AM

HP Recommended

@Greeneyes13

 


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KrazyToad
I Am An HP Employee

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