My Hp 9022 all in one printer will not show when the ink has been changed, still register low

[Mew419]

Having changed the yellow cartridge as it showed it was low I still show Low. How can this be corrected. Marshall

[Jay_G24]

Hi @Mew419,

Welcome to the HP Support Community

I'd like to help!

I understand the printer registers low on ink  even after cartridge being replaced.

Try the below suggestions -

Check the ink cartridge numbers

Make sure the cartridge model numbers match your printer and country/region.

Open the door or lid to the cartridge access area. Wait until the carriage stops moving before continuing.

Look at the cartridge labels.

The printer is enrolled in Instant Ink. The cartridges should be marked "Instant Ink". The numbers on Instant Ink cartridges are different from standard cartridges, and Instant Ink cartridges may be larger. Your printer is designed to work with the cartridges shipped to you by HP Instant Ink. If you see Cartridge cannot be used until printer is enrolled messages, use HP's Virtual Agent for quick help, or go to HP Instant Ink support.

The printer is NOT enrolled in Instant Ink. Go to the HP Store to make sure that the cartridges are compatible. Your printer must be enrolled in Instant Ink to use Instant Ink cartridges.

Replace any incompatible cartridges.

NOTE:

HP+ printers require Original HP cartridges.

Reset the printer

Reset the printer to recover from printer errors or failures.

If your printer has a rechargeable battery, remove it.

With the printer turned on, disconnect the power cord from the printer.

Unplug the power cord from the power source.

Wait 60 seconds.

Reconnect the power cord to a wall outlet and to the printer.

NOTE:

HP recommends plugging the printer directly into a wall outlet.

Turn on the printer to complete the reset.

Clean the ink cartridge electrical contacts

Remove any debris or buildup from the contacts on the cartridges.

Open the door or lid to the cartridge access area. Wait until the carriage stops moving before continuing.

Push in on the cartridge indicated in the error message to release it from the carriage.

Wipe the copper-colored contact on the cartridge with a lint-free cloth.

Slide the cartridge into its color-coded slot until it clicks into place.

Repeat these steps for any other cartridges indicated in the error message.

Close the door or lid to the cartridge access area.

If the error persists,

• I've sent you a private message with further instructions to get this issue sorted.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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