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‎05-17-2023 10:01 AM

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My Instant Ink Account says I have used 60 sheets of paper. It's closer to 150.  I've used up both of the original cartridges' that came with my "HP Envy 6400 All-In-One Printer"- and on the second set of ink cartridges.  I believe the electronic count is wrong.  How can the correction be made?

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2 REPLIES 2

‎05-21-2023 08:44 AM - edited ‎05-21-2023 08:47 AM

HP Recommended

Hi @Bennycon, 

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with your HP Envy 6400 All-In-One Printer  instant ink page count is incorrect 
Let me check and help you

 

I hope this helps. 

Take care and have a good day. 

Gaya1239 – HP Support. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 


A_Gayathri
HP Support Community Administrator.
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‎05-25-2023 09:28 AM

HP Recommended

Hi @Bennycon, 

I did not hear from you yet. Please let me know if you have resolved your issue or if you need additional help.

 

Take care and have a great day ahead. 

Gaya1239 – HP Support. 


A_Gayathri
HP Support Community Administrator.
Was this reply helpful? Yes No
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