My Instant Ink Cartridge is defective

[Kel37]

I've tried all of the suggested fixes and my new instant ink cartridge says 'Remove and reinstall the indicated ink cartridge.'

How do I get a replacement ink cartridge? 

[Kumar0307]

@Kel37, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to use the Instant Ink cartridge.

Check if the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

Kindly perform the steps mentioned in this document - Ink cartridge error

If the issue persists, to assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Let me know how it goes. 

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Have a great day!