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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎12-28-2020 01:00 PM

HP Recommended
Product: HP DeskJet 2600 All-In-One Series

I turned off my printer and router for a couple of hours and now my printer is not working.  It is on line but the ink levels are not showing, I can see in my instant ink account I can see the the Instant Ink is "Disabled".  Cannot find anyway to enable ink.  We have tried turning everything, printer and router, on and off.  The router is giving us internet -  have tried taking the printer off and putting it back on.

1 person had the same question
1 REPLY 1

‎12-31-2020 02:25 AM

HP Recommended

@lorri59, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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