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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
kimb1012
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My Tri-color instant ink cartridge has failed. I need a replacement cartridge.

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The Tri-Color ink will print anything using yellow and blue, but the magenta color will not come out of the cartridge. When looking at my printed pages, the magenta color does not show up at all. I checked the cartridge and I see a line of yellow, a line of cyan, but no magenta. I need a replacement cartridge please!!!

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MarcusC
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HP Recommended

Hey , 

 

 

 

For questions about Ink Cartridges or Toner subscription plans, we recommend that you access the following site, it contains the main answers for most frequent questions about these plans: https://instantink.hpconnected.com/us/en/l/v2 

 

 

 

We also have a post to help you, check it out: HP INSTANT INK, HP+ PLANS: INK AND TONER 

 

 

 

If you still have questions, you can chat with our Virtual Agent. 

 

 

 

We hope these options be of help, thanks for visiting the HP Support Community.

I work on behalf of HP.
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