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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
bobbyfor
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My color cartridge is not printing

HP Recommended
Microsoft Windows 10 (32-bit)

My color ink cartridge is not working.

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bobbyfor
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Message 2 of 4
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HP Recommended

My color ink cartridge does not print in color.

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bobbyfor
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HP Recommended

My color ink cartridge is not printing in color and I have been on this problem for over an hour now....

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TEJ1602
HP Support Agent
HP Support Agent
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HP Recommended

@bobbyfor, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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