• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎11-11-2020 08:58 AM

HP Recommended

My color ink is running out and have not received a new cartridge.

7 REPLIES 7

‎11-12-2020 03:41 AM

HP Recommended

@Teresa55, Welcome to the HP Support Community!

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎11-14-2020 01:01 AM

HP Recommended

I'm currently having tbe same problem. I have referenced everywhere I could. Will you please help me?

Was this reply helpful? Yes No

‎11-16-2020 11:13 PM

HP Recommended

@QueenKei, Welcome to the HP Support Community!

 

I have sent you a private message with the required information to assist you better. Kindly check the same.

 

Keep me posted.

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎12-02-2020 11:00 PM

HP Recommended

i can access the instant ink link  it gives me a message saying i can not access the site

Was this reply helpful? Yes No

‎12-02-2020 11:06 PM

HP Recommended

does anybody know how to talk to a real person on the phone

Was this reply helpful? Yes No

‎12-03-2020 04:29 AM

HP Recommended

You can ring 02076606027 option 2 (UK). But you are wasting your time as I have had 3 shipments of ink arranged in the last month and none have left the supplier. They promise you they will sort it but achieve nothing. Absolutely appalling service. And a breach of contract. 

Was this reply helpful? Yes No

‎12-04-2020 12:55 AM

HP Recommended

@Sheri5308, @zoecarolinablue

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Keep me posted.

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.