cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Apolzin
New member
1 0 0 0
Message 1 of 2
110
Flag Post

My hp envy 5055 printer is connected to the internet but will not connect to hpinstaink?

HP Recommended
Hp envy 5055

My hp envy 5055 printer is connected to the internet but will not connect to hpinstaink? I need ink 

Tags (1)
1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
24,026 23,992 1,710 2,050
Message 2 of 2
Flag Post
HP Recommended

@Apolzin, Welcome to the HP Support Community!

 

Restart the wireless router, the printer, and the PC

Check if the printer is connected to the Internet.

 

You may log in to your HP Instant Ink account page from here to check the status.

 

If the issue persists, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation