My husband died recently and I want to take over his HP instant ink account,...how?

[Southwest73]

My husband died recently. He had an instant ink account for our printer. How do  I transfer this to myself? I don't know the name/password or anything associated with this hp instant ink account so need some help!

[Sneha_01]

Hi @Southwest73,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm truly sorry to hear about your loss. Dealing with the practical aspects after a loved one passes away can be overwhelming, and I'm here to help guide you through this process as smoothly as possible.

To take over your late husband's HP Instant Ink account,You need to cancel the account first and then enroll as yours.

Enroll during initial printer setup

• New printers are designed to be easy to enroll during setup.
• Follow the instructions that came with the printer to set up and then enroll in Instant Ink.

Enroll a home printer after initial setup

• New printers can be enrolled in Instant Ink during the initial setup. If you did not enroll during setup, you can always enroll later at the Instant Ink website.
• For Home Instant Ink accounts, all enrolled printers must share the same shipping address. A separate monthly plan fee is charged to your credit or debit card for each additional printer. You can enroll no more than 10 printers on a single account.
• Sign into your Instant Ink account
• Click HP Instant Ink, then Overview in the left navigation menu.
• Click Enroll or Replace a Printer and then follow the steps to enroll your printer.

I hope this helps.

Take care and have a good day.

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Rachel571

HP Support