cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Ppppil
New member
1 0 0 0
Message 1 of 2
88
Flag Post

My ink cartridge service was renewed, but I will not use it

HP Recommended

I used the free trial these past months, and just to be sure I set the 19.90€ service (even though I didn’t actually print so much). Now the trial has finished and the service automatically got renewed for another month, before I could remember to switch it to a cheaper one. Since I will not print so much (maybe nothing at all) this month, who can I contact to help me with the issue and not receive a 19.90€ bill for 0 prints? I tried on WhatsApp but nobody is answering. Maybe an email address?

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,491 1,739
Message 2 of 2
Flag Post
HP Recommended

@Ppppil, Welcome to the HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation