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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎06-01-2025 07:24 AM

HP Recommended

My instant ink account is closed I replaced black ink but not the colour cartridge as I never use colour printer will not work.

 

This is a gun to your head moment, I will have to scrap a perfectly good printer as is cheaper to by a new one with ink than it is to buy colour cartridge that will never get used!!!!!   SHAME ON YOU HP

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1 person had the same question
1 REPLY 1

‎06-03-2025 02:47 AM

HP Recommended

@Yls_nanny, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

We understand that you have cancelled your instant ink subscription, At the end of the billing cycle, you must remove Instant Ink cartridges and purchase Original HP Ink or Toner directly from the retailer of your choice to continue printing. Instant Ink cartridges only work in enrolled printers.

You may refer to this document - Cancel your account | HP® Support
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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