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‎01-02-2024 10:43 PM

HP Recommended

 

My instant ink account is suspended. The error said I needed to update my payment method. I have updated it twice, and verified my email address. I even received an email from HP thanking me for updating my payment method. However, I still can't print and my account still says "Suspended". The virtual assistant is useless. I'm going on a week without being able to print. 

1 person had the same question
1 REPLY 1

‎01-04-2024 08:28 AM

HP Recommended

Hi @Xaviajade,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to this document: HP Instant Ink - Manage your account

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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