My instant ink cartridges are not working anymore

[zsteen13]

Hi,

My instant ink cartridges say they are still above 50% full, but whenever I print the reports, they look like this. I have run the stage 1 and 2 cleaning cycles several times. As a result, I cannot print anything.

I need the cartridges replaced. 

Thanks,

Zac

[Betty0610 · Accepted solution]

@zsteen13

Welcome to HP Support Community! 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

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