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- HP Community
- Apps, Services & Software
- HP Instant Ink
- My instant ink cartridges are not working anymore

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03-24-2022 09:53 AM
Hi,
My instant ink cartridges say they are still above 50% full, but whenever I print the reports, they look like this. I have run the stage 1 and 2 cleaning cycles several times. As a result, I cannot print anything.
I need the cartridges replaced.
Thanks,
Zac
Solved! Go to Solution.
Accepted Solutions
03-29-2022 11:04 AM
@zsteen13
Welcome to HP Support Community!
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
03-29-2022 11:04 AM
@zsteen13
Welcome to HP Support Community!
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
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