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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP DeskJet 2710e All-in-One Printer

Hello,

I have 8-9 months free instant ink, but they only delivered once when I activated my printer. Now it’s 2 months that I haven’t received anything.

Can you sort it out please?

Thank you.

3 REPLIES 3
HP Recommended

Are your cartridges running low (or depleted)?  The Instant Ink program monitors your ink levels and will send ink as needed.  It aims to send ink when you have two months left of ink at your subscription level usage.  The Instant Ink cartridges typically hold more ink than standard or XL cartridges.

 

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.

 

Instant Ink Support.png

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Hi,

Yes it’s running low. Will it is automatically delivered when I’m going to run out of ink?

HP Recommended

Hi @YLe,

 

I'd like to help!

 

I understand you have not received replacement ink cartridges from the instant ink service team.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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