My instant ink welcome kit was returned back to seller. Please help

[potdarsagar]

My instant ink welcome kit was returned back to seller by canadapost with a reason as incorrect address. I have complete and correct address in account. Please help.

[Betty0610]

@potdarsagar

Welcome to HP Support Community! 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

I have sent you a private message, reply to the message with your details. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[potdarsagar]

Thank you for your reply. I have sent CSO details to you 

[Betty0610]

Please help us with the details as requested in private.

Thanks 🙂

[Pouros]

The ink they’ve sent me isn’t mine; it’s theirs. And if I cancel the subscription when the billing cycle ends, the printer won’t use the ink anymore, and HP requires I send it back to them.

jcpassociates

[potdarsagar]

No printer will work without subscribtion. But keeping your subscription active atleast with minimum pages makes sense since they ship you carterages before you are out and it comes to cheap than buying new carterages.