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lmilbourn
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My office jet pro 6968 won't print ink on the paper.

Office Jet pro 6869
macOS 10.14 Mojave

My office jet pro 6968 won't print ink on the paper. Have replaced ink multiple times. It prints the piece of paper with no ink on it. It has worked in the past but this past year it has not worked. 

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My office jet pro 6968 won't print ink on the paper.

@lmilbourn, Welcome to HP Support Community!

 

If you have tried steps from the document HP OfficeJet 6900 Printers - Black or Color Ink Not Printing, Other Print Quality Issues and the issue still persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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