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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-07-2020 08:35 AM

HP Recommended
Product: Officejet Pro 9010
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I signed up for instant ink when i received my printer last week, to claim my free months.  I have received an email today to say my PayPal billing instruction has been cancelled.  I tried signing up again but there is no mention of the free months?

 

Any suggestions?

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2020 08:44 PM

HP Recommended

@swyper, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-07-2020 08:44 PM

HP Recommended

@swyper, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No

‎05-08-2020 01:04 AM

HP Recommended

Hi,

 

I tried to respond to your private message however it is saying I’ve reached the limit of the number of messages I can send. 

Was this reply helpful? Yes No
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