cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
shannon40566
New member
1 0 0 0
Message 1 of 2
195
Flag Post

My printer came with 6 months free but is not letting me redeem it online

HP Recommended
HP deskjet 2700 series
Microsoft Windows 10 IOT

I will provide the credit card info but was wondering how to redeem my 6 months free before the 7 days is over

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
14,330 14,296 1,174 1,297
Message 2 of 2
Flag Post
HP Recommended

Hi @shannon40566,

 

I'd like to help!

 

I understand you are trying to claim your promotional free months.

 

To claim the free months, you will first have to enroll the printer in instant ink and complete the setup. The months will be added automatically during sign-up.

 

If you are unable to claim the months, please provide the below details.

 

  1. Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?
  2. Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation