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- HP Community
- Apps, Services & Software
- HP Instant Ink
- My printer has finally packed up

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02-09-2025 12:12 PM
My printer has finally packed up. I have ordered a new one but a different model. Can i continue with my current instant ink subscription but I’m concerned the cartridges I currently use will be different as I have unused ones
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Accepted Solutions
02-09-2025 12:53 PM
You are welcome.
When / if there is a phone contact for your region (location on the planet), the information will be part of the listed contact options.
Support might not be open on all days or all hours.
(Repost)
Your faster option
Active subscription?
Contact Instant Ink Support from within your Instant Ink Account
OR
>>> Contact the team at HP Instant Ink Support during business days and hours available in your region.
Reminder
Where available as an option, the phone number will display when the office is open for business.
Check to see when to call.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
02-09-2025 12:33 PM
Welcome to the HP English Community --
-----------------------------------------------
<< Warning >>
Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.
HP Support does not use Community "Tags"
-----------------------------------------------
Start --
The Instant Ink / subscription cartridges should be removed from the dead printer and returned to HP.
Recycle HP Instant Ink Cartridges / Subscription Cartridges
HP Instant Ink - Recycle HP Instant Ink Cartridges
Next,
You can move your account to your new Instant Ink eligible printer.
Instant Ink account management
Section Replace an enrolled printer
----------------------------------------------------------------------------------------------
What to do?
Contact Instant Ink Support --
Ask about current promotions and / or any issues you have now.
OR
Wait here for an agent to find and respond to your question(s).
================================================
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
HP Instant Ink Support Website / Documents / Cancel & Contact Information
Review >>> How Instant Ink works
-- No Joy?
Review >> HP Instant Ink Support - Website and / or the Instant Ink Website – HP Instant Ink - Website > Support, Enroll, FAQ -- Click the Flag to change to your region
Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.
Comments, questions, objections, or need information not found online?
Your faster option
Active subscription?
Contact Instant Ink Support from within your Instant Ink Account
OR
Contact the team at HP Instant Ink Support during business days and hours available in your region.
Reminder
Where available as an option, the phone number will display when the office is open for business.
Check to see when to call.
OR
Choose to continue to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not faster – our HP Community is not HP Instant Ink support – Waiting generally works.
===========================
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
02-09-2025 12:53 PM
You are welcome.
When / if there is a phone contact for your region (location on the planet), the information will be part of the listed contact options.
Support might not be open on all days or all hours.
(Repost)
Your faster option
Active subscription?
Contact Instant Ink Support from within your Instant Ink Account
OR
>>> Contact the team at HP Instant Ink Support during business days and hours available in your region.
Reminder
Where available as an option, the phone number will display when the office is open for business.
Check to see when to call.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"