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HHunsinger
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My printer is locked because my card expired but i have ink i want to put init.

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My printer is locked, says contact hp instant ink. My bank card attached to the account expired but I have ink I can use already.

 

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My printer is locked because my card expired but i have ink i want to put init.

Hey there! @HHunsinger,

 

Sign in to your HP Instant Ink account to update your credit or debit card information or apply a prepaid card. If you received a message that there is a payment problem or your account needs attention, confirm your payment information.

 

When you sign up for an HP Instant Ink plan, you pay a monthly fee to print a defined number of pages per month. If you print beyond the free plan you will be charged for the extra pages.

 

So you need to update the credit card details in order to print the extra pages.

 

Your payment method is charged approximately 30 days after the day you insert your first HP Instant Ink cartridge in your enrolled printer. You are billed at the end of your billing cycle for the previous 30 days of service. You will be billed for your monthly plan fee, plus any additional pages you printed during your billing cycle.

 

Refer this article to know more information about updating the card details. Click Here

 

Refer the instant ink FAQ for more information. Click Here

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

A4Apollo
I am an HP Employee

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