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HP ENVY 6455e All in One Printer

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: printer wont work. cancel print visit instanink.com. how do ... - HP Support Community - 8334636

Reply:

I have same problem with my 5 month old HP ENVY 6455e All in One purchased in November 2022.

 

Tried the HP Scan Doctor, Virtual Chat with no success but was sent to a link where I could "purchase" HP support. I thought HP would support their own products. I have spent my whole day on this and hope someone here can help.

1 REPLY 1
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Hi @NeedHelp203,

 

Welcome to the HP Support Community

 

I'd like to help!

 

Could you brief me on the issue?

 

Keep me posted. 

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