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    Know the Benefits of your HP account

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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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My printer is ran out of ink and I cannot get the code

HP Recommended
Deskjet 2630
Microsoft Windows 10 (64-bit)

Hi,

I want to enroll into instant ink program but I cannot get the printer code because my printer has absolutely no ink left and prints only blank page! how can I get the code? is there another way around?

Thank you

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HP Support Agent
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HP Recommended

@Mahdigh, Welcome to the HP Support Community!

 

There is no other way around. You need atleast 1 working ink cartridge to print the claim code as this printer does not have a screen where the code can be displayed.

 

To know how to enroll the printer in Instant Ink, click here

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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