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- HP Community
- Apps, Services & Software
- HP Instant Ink
- My printer is ran out of ink and I cannot get the code

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09-30-2020 03:00 PM
Hi,
I want to enroll into instant ink program but I cannot get the printer code because my printer has absolutely no ink left and prints only blank page! how can I get the code? is there another way around?
Thank you
10-03-2020 06:41 AM
@Mahdigh, Welcome to the HP Support Community!
There is no other way around. You need atleast 1 working ink cartridge to print the claim code as this printer does not have a screen where the code can be displayed.
To know how to enroll the printer in Instant Ink, click here.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee