Create an account on the HP Community to personalize your profile and ask a question
12-07-2022 04:06 AM
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Are you enrolled in an instant ink account? If yes, I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee