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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Jess2494
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My printer isn’t printing in any ink and has “?” Over the ink levels

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HP photos art 6520

I can’t figure out how to get my printer to print in any ink, it keeps on coming out blank. I replaced the black cartridge but not the color and it has question marks over the colored ones. Do I need to replace all of them in order for it to print at all? 

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Betty0610
HP Support Agent
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@Jess2494

 

Welcome to the HP Support Community.

 

Yes, please replace the color cartridges as well. Once done, try making a copy.

 

If any issues come up, perform the steps from here: https://support.hp.com/us-en/product/hp-photosmart-6520-e-all-in-one-printer-series/5169038/model/51...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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