My rollover pages have disappeared

[lagunex]

I had 45 rollover pages in the previous period that ended yesterday and today I have 0 rollover pages. I didn't print any page.

I've seen many messages from the community with the same issue and it seems they are handled privately. That is unfortunate. An issue reported so often suggests a common problem with the counting system. It should be solve for all of us instead of each person having to spend time finding support.

Please advice.

[Nal_NR]

Hi @lagunex,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I would need to know a few details regarding your Instant Ink account to help you get this sorted.

Since the instant ink account details are confidential, please send me the required information via private message.

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