My standard cartridges recognized as ink cartridges

[Nikita13]

Hello!
On 15.07 I bought a new printer. This Printer was delivered with standard cartridges. On the same day I made a registration on an instant ink service to use new set of cartridges when the standard set will end. But my standard set was recognized as an “ink service cartridges”. So now I can use my standard cartridges only as an “ink service cartridges”. I would like to use “ink service cartridges” only when my standard cartridges will end. What should I do for that? Help please.

Hallo!

Am 15.07.20 habe ich einen neuen Drucker gekauft. Dieser Drucker wurde mit den Standarte Patronen geliefert. In diesem Tag habe ich bei Instant ink Service angemeldet. Damit wenn meine Tinte beenden, kann ich Instant ink Patronen benutzen.  Aber meine Tinte Patronen wurden wie Ink Patronen im Drucker anerkannt, und jetzt darf ich meine Patronen nur in Rahmen den Instant ink Tarif benutzen. Ich würde gern ink Patronen installieren und den Instant Ink Bedinungen folgen, erst wenn meine Tinte beenden. 

Wie kann Status meinen Patronen richtig anerkannt werden?

Mit freundlichen Grüßen

Nikita

[MarcusC]

HEy Nikita13 😁

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.



Thank you for your understanding.

Regards,

MarcusC

[Nikita13]

Hello!
On 15.07 I bought a new printer. This Printer was delivered with standard cartridges. On the same day I made a registration on an instant ink service to use new set of cartridges when the standard set will end. But my standard set was recognized as an “ink service cartridges”. So now I can use my standard cartridges only as an “ink service cartridges”. I would like to use “ink service cartridges” only when my standard cartridges will end. What should I do for that?