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11-20-2022 09:38 AM
Welcome to the HP Support Community
I understand you are facing an issue with your Instant Ink Rollover pages. Not to worry I will help you to get a resolution to resolve the issue.
About rollover pages
- Rollover pages allow unused pages in a month to be placed in a rollover account and then applied to pages in excess of your monthly allowance.
- The rollover maximum balance depends on your plan pages.
- If you downgrade your plan, you get a new rollover maximum. You lose any rollover pages in excess of what your new plan allows.
- Paper Add-on service: Rollover pages are tracked separately and may be different from your ink or toner plan.
- To see how many rollover pages you have available:
- Sign into your account:
- Home / Home Office: Sign into your Instant Ink account
- Business: Sign into your Instant Ink for Business account
- Click HP Instant Ink > Overview.
- Look for rollover pages in the Status area.
Please refer to this document: HP Instant Ink - Manage your account
Hope this helps! Keep me posted.
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