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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
VC49
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Solved!

Need Ink!

HP Recommended
Hp5000 series

Hi, I haven't used my printer in a while (over 8months) and my cartridges seem to have dried up... I have tried all the printing solutions and still come out with blank pages! 

Can I get a colour and black cart8sent out again?

Many thanks

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @VC49

Welcome to the HP Support Community. I'd be happy to assist you.

 

Try cleaning the ink cartridge

Perform steps 10 and 13 from this document.

 

If the issue persists, as the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
21,583 21,584 1,564 1,839
Message 2 of 2
Flag Post
HP Recommended

Hi @VC49

Welcome to the HP Support Community. I'd be happy to assist you.

 

Try cleaning the ink cartridge

Perform steps 10 and 13 from this document.

 

If the issue persists, as the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

0 Kudos
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