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‎05-03-2022 07:40 PM - last edited on ‎05-04-2022 10:59 AM by Moderator

HP Recommended

I need to speak to a supervisor. Last night after almost 2 hours agent downloaded a bunch of stuff to set up my wifi because I wanted to sign up for hp ink. Well, he set up the wifi but now my printer won't print. He promised to call be back tonight, he didn't I called & that agent disconnected me.

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1 REPLY 1

‎05-05-2022 04:10 PM

HP Recommended

@jjpanther

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Are you getting any error messages or codes while printing?
  • Are you printing from your phone or computer?
  • What is the operating system?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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