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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
lynn82
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Need help to find a replacement tricolor printhead/cartridge for ( hp smart tankplus 651

HP Recommended
HP SmartTank Plus 651

HP Smart Tank Plus 650 series

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lynn82
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error message cartridge problem

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TEJ1602
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@lynn82, Welcome to HP Support Community!

 

First, follow the steps from the document Printhead Errors to isolate and resolve the issue.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

You can order ink from Ink Cartridges - HP Store or you can also reach out to the HP Support in your region for help.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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