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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-07-2025 08:09 AM

HP Recommended

I added a different credit card to my account.  I need colored cartridges please

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1 REPLY 1

‎04-08-2025 12:30 PM

HP Recommended

@NIELSONJ, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding ink cartridges! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To order color ink cartridges and manage your payment information in your Instant Ink account, follow these steps:

Update Payment Information

  1. Sign into your Instant Ink
  2. Click Account in the left menu.
  3. Select Billing or Shipping & Billing.
  4. Click Manage your payment method.
  5. Enter the new payment details. For credit/debit cards, enter the card number, CVV, and expiration date.

Ordering Color Ink Cartridges

  • Instant Ink cartridges are shipped automatically based on your printer's usage. You do not manually order cartridges as the service ensures you receive cartridges when you need them.
  • To ensure you receive color cartridges, make sure your printer is actively connected to the internet and printing tasks are being tracked.  

Hope this helps!

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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