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‎08-28-2022 11:04 PM

HP Recommended
Operating System: Microsoft Windows XP

I have been overcharged for printing. I need to contact HPInstant  Ink but cannot find a human. Any email or tel nbr? (Printed an extra 10 pages over my agreed plan and got charged £1 per page instead of £1 for 10 pages

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2 REPLIES 2

‎08-30-2022 08:04 AM

HP Recommended

Hi @1xxx1,

 

Welcome to the HP Support Community. 

 

I understand that you got overcharged on your instant ink plan. I'd like to help!

To look into this issue, I would need to know a few details regarding your Instant ink account to help you get the issue sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎09-01-2022 05:29 AM

HP Recommended

Hi @1xxx1,

 

We did not hear from you. Are you still looking for assistance? Let us know.

Nal_NR-Moderator
I am an HP Employee

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