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‎07-03-2022 04:17 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Instant Ink account (Home/Home Office), and subscription, for two different printers.  Right now, they are located within 2 miles of each other, so one shipping address works.  I will be moving one of them ~500 miles away, and so would like to enter a different shipping address for one.  My account doesn't let me.  Is there a way to change/upgrade my account type to allow different shipping addresses?

TIA!

- Tony

Category:
2 people had the same question
1 REPLY 1

‎07-06-2022 06:13 AM - edited ‎07-06-2022 06:14 AM

HP Recommended

@TWhite99, Welcome to the HP Support Community! I’m here to help.

 

I understand you would like to change the shipping address for one of the printers enrolled in Instant Ink.

 

One Instant Ink account can only have one shipping address. Hence, you will have to delete the printer from your account and re-enroll it with the updated shipping address on a new Instant Ink account.

For assistance, refer to - Enrolling in HP Instant Ink

 

I hope that answers your concern adequately. Let me know! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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