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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Need to pause my account

Create an account on the HP Community to personalize your profile and ask a question
05-27-2025 07:26 AM
Hi @ConnieOssey,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your Instant Ink subscription!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
Log in to Your HP Account:
- Go to the HP Instant Ink website: instantink.hpconnected.com.
- Sign in with your HP account credentials.
Access Subscription Settings:
- Once logged in, navigate to the "My Account" or "Account Settings" page.
Manage Subscription:
- Look for the option to manage your subscription or plan. This is typically labeled as "Plan details," "Subscription," or similar.
Pause or Cancel Subscription:
- Select the option to pause or cancel your subscription. Follow the instructions provided to confirm your choice.
Confirm Changes:
- Confirm the changes to your subscription. You may receive a confirmation email or notification once the action is completed.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee